Pretty please... The "View resume" feature has become completely useless since that dialog has started creeping up about every time we try to view a resume through JobScore. The only convenient way is to forward the resume and use Gmail "view" feature to conveniently view the resume online without having to download and have everyone fight with tools on their local machines to view the format.
"Encrypted?"
Hi Vince,
Sorry about this. I've asked an engineer to dig in on what's happening. Could be that candidates are sending encrypted documents that Scribd won't display (solution = we could start rejecting encrypted resumes) - or something else.
Thanks for reporting this bug, we'll dig in.
Thanks for looking into it. It happens with resumes from so many different recruiters that I'd doubt they all knew how to encrypt things :) Gmail has no issues show it to us online.
Hi Vince, we looked into this a little more.
It seems like 3rd party recruiters are flipping a switch to make their resumes "uneditable" - this means, effectively that the tool we use to make your resumes viewable online (Scribd) can't process them (because they can't read them)
The first option is to actually just make a quick switch on the document to make it editable before you zing it into jobscore. In microsoft word this is done under file / info / protect document.
The second option is to ask your recruiters (particularly 3rd parties) to do this before they send in resumes
A third option is just to download them - i.e. when you click to access a resume in jobscore and that error appears it's still "in there" - but you are going to need to click the "download original document" link to access it. That's in the upper right hand corner.
Hopefully this helps!