Contact Support

What are email commands? How do I use them?

You can use JobScore email inboxes to send messages to JobScore to add candidates, add notes and track emails (learn more here).  Email commands make inboxes even more powerful.

To use commands, just type specific text at the top of your emails to trigger special actions.  Email commands start with a forward slash ( / ) and you can “stack” more than one command into the same message (one per line). JobScore email commands include: 

 

Stacking Commands In The Same Email

You can use multiple commands at the same time -- just make sure each command is on it’s own line.  Here are few examples of how you can stack email commands: 

Add a private note to a candidate and tag them as an engineer with ruby and devops skills:

To: note@inbox.jobscore.com

Attachment: [none]

Email Body:

/candidate mark@zuckerberg.com

/tag engineer, python, devops

/private

This guy is awesome, he wants $125K for full time, $90 for contract

Important: The content you want added to your note must follow /private if you intend to keep the note private. Otherwise any text not preceeded by a forward slash ( / ) command will be part of the note. 

Add a new candidate, including a private note, and tag them as a sales guy to be followed up with in August:

To: resume@inbox.jobscore.com

Attachment: [Resume of Soupy Sales.pdf]

Email Body:

/req Senior Account Executive

/tag Sales

/tag Followup - August

/private

Soupy looks like the perfect guy for us to hire as a sales rep in Q4 when we are looking for someone more senior

Important: The content you want added to your note must follow /private if you intend to keep the note private. Otherwise any text not preceded by a forward slash ( / ) command will be part of the note.

Email Tracking Cheat Sheet 

We know this can be a lot to remember - and referring back to this support article every time you want to use email-tracking would be a pain. The image above should be easy to print and read or just click the link below to download a copy.  When you are first getting used to email commands, we recommend saving it to your desktop or even printing it out to have a quick "cheat sheet" at your fingertips for quick reference.

Comments

Powered by Zendesk