Documentation
Jobs
- ★ What are job templates? How do we use them?
- How do I add a confidential job?
- How do Approvals work in JobScore?
- How do I get a job approved?
- What are openings?
- How do I add a job?
Job Board Posting
- What is Linkedin ApplyConnect? How does it work?
- Why isn’t my job posting showing up on Indeed and other job boards? How do I fix it?
- Does JobScore support Indeed Apply, ZipRecruiter Apply and LinkedIn ApplyConnect?
- How do I stop getting new applicants but keep a job open?
- List of Supported Job Boards
- How do I create a tracking link for all of our jobs that will be attributed a specific source (or referrer)?
Social Recruiting
Search Firms
- Introduction to Search Firms
- How do I assign a search firm to a job so they can submit candidates?
- How do I ask search firms to submit candidates?
- Where can I see a list of candidates submitted by a search firm?
- How do I make a Search Firm the Source for a Candidate?
- How do I add a resume that a search firm sent me to JobScore?
Careers Site
- How do I set up an internal job board?
- How to make your jobs look great and attract candidates
- How to add pictures, videos, maps & team profiles to jobs
- Make your JobScore careers site match your company logo and brand
- How to power the careers page on your company website with JobScore
- Redirect your website careers link to JobScore
The JobScore Network
- What is the JobScore Network?
- Do I have to share resumes to use JobScore?
- Isn't it a privacy violation to share someone's resume?
- How much does it cost to contact a recommended candidate?
- Why do I need a candidate's permission to share their resume?
- What if I want to use JobScore but I don't want to share resumes?
Workflow
- How to edit your candidate workflow
- How do I forward a candidate to a hiring manager for review?
- What are Disposition Codes? How do I set them up? How do I use them?
- I'm marking a job as Filled, Closed, or On Hold and I'd like to inform the candidates. What's the best way to do that?
- How do I send a survey?
- How do I change a candidate's stage?
Candidates
- How to merge candidates
- How do I add candidates to JobScore as a Recruiter/Hiring Manager? (Basic)
- Where can I see my candidate pipeline?
- What is a candidate source? How do sources work?
- How do I quick merge duplicate candidates?
- How do I delete a candidate?
Notes
- How do I email someone a copy of my note?
- What are Job Notes? How do I use Job Notes?
- How do I share notes about a candidate with my colleagues?
- How can my team discuss candidates and add notes without logging into JobScore?
- What are note alert emails? How do they work?
- What are Note Templates?
Candidate Email
- Can I email candidates through JobScore?
- Can JobScore track my candidate email correspondence?
- What is two way email synchronization? How does it work?
- What are Standard Email Templates?
- What are Custom Email Templates?
- What custom fields are supported in Email Templates?
Email Inboxes
- Email Inboxes 101: How do I forward, cc, bcc and email into JobScore?
- How do I add a resume to Jobscore by email?
- How do I add a note to JobScore by email?
- What are email commands? How do I use them?
- Can I send an email to JobScore and have it attach it to a candidate who isn't in the system yet?
- Is there a way to keep emails sent into my JobScore inboxes private?
Integrations
- How to migrate to the new Google account app
- How IT professionals can control Google Workspace Permissions & Scopes (Gmail, Google Calendar, Google Meet, etc)
- How IT professionals can control Microsoft Graph API Permissions & Scopes (Outlook, Calendar, Teams, etc)
- How do I use the Paychex HRIS integration?
- How to setup Single Sign-On using Rippling SAML
- How do I use the Rippling HRIS integration?
Tasks & Scheduling
- How to Include Google Hangouts Meet links in all events scheduled through JobScore
- How do I create a task?
- What is the difference between a task and a note?
- How are tasks related to a candidate's stage?
- What are Task Types?
- How do I assign a task to someone?
Interviews
Scoring
Offers
Reporting and Metrics
Users, Permissions & Alerts
- How do we turn on Approvals?
- How do I add another user to my JobScore account?
- What are the different user access levels in JobScore?
- How to Change Access Levels
- What does a user’s “Typical Role” mean?
- Can I edit the profile details of another user?
Manage Your Account
- Pricing FAQs
- How do I enter or update my billing information?
- How do I edit my company details?
- How do I edit my list of locations?
- How do I edit my list of departments?
- Can I switch plans at any time?
Troubleshooting
- How do I contact support?
- Troubleshooting: Google Calendar is rejecting JobScore's attempts to schedule conference rooms
- Google Integration Troubleshooting Guide
- How to update the JobScore ←→ Google Workspace Integration
- How do I clear my cache?
- How do I enable Javascript?