How to install and remove conferencing integrations

This article only includes installation instructions.  To understand how conferencing works, please read how to schedule interviews with video conferencing and how to use Zoom interview recording.

JobScore conferencing integrations generate meeting links for Google Meet, Microsoft Teams, and Zoom.  All conference integrations are for corporate accounts, so after your account administrator installs them, they work for everyone in your JobScore account.  There is no integration for individual/personal Google, Microsoft or Zoom accounts.

If you use a conferencing solution with no supported integration like WebEx, BlueJeans, Gotomeeting or Uberconference, there's nothing to install.  Just create conference links directly in your program and paste them in using the custom conference link option described here.


Install Google Meet Conferencing

Google Meet (formerly known as Google Hangouts) is automatically turned on when you install the JobScore Google Calendar integration.  If you haven't already done so, please ask a super-administrator in your Google Workspace account to install it. That's it - one and done!


Install Microsoft Teams Conferencing

The Microsoft Teams integration can only be installed by a global Microsoft 365 Admin or a Microsoft Teams Service admin.

Step 1

Visit the integrations page, scroll down to the conferencing area and click the edit link, which will take you to the conferencing page:

Edit_conferecing_at_integrations

Step 2

On the conferencing page, click the "activate" link on the row for Microsoft Teams:

Active_Microsoft_Teams_integration

Step 3

Click through to authorize the JobScore app for Microsoft

Microsoft_authorization_pop

That's it!  Once you complete these steps, JobSore will automatically select the "show in menu" option so your team can use Microsoft Teams when you schedule interviews in JobScore.


Install Zoom Conferencing

The Zoom integration can only be installed by admins in your company's Zoom account 

Step 1

Visit the integrations page, scroll down to conferencing and click the edit link, which will take you to the conferencing page:

Edit_conferecing_at_integrations

Step 2

On the conferencing page, click the "activate" link on the row for Zoom:

Active_zoom_integration

Step 3

Authorize the JobScore app for Zoom:

Zoom_authorization

Step 4

Choose interview recording options for Zoom.  We recommend you leave all options checked:

interview_recording_options_for_Zoom

To use the interview recording feature, ensure cloud recording is activated for your Zoom account and your company is on the Zoom Pro, Business or Enterprise plan.  We strongly recommend that you read how to use Zoom interview recording if you plan to use this feature.
A note on Meeting Hosts: When a user selects Zoom from the conferencing drop down while creating a task JobScore connects to Zoom and assigns a random host to the meeting. When the task is saved JobScore will attempt to update the assigned Host using an interviewer assigned to the task if one of the interviewers is listed as a meeting host in your integration list. If no interviewer is found in the meeting hosts list the host is assigned using the round-robin list. If for any reason the method to update the host fails, Zoom will continue to use the original meeting host assigned.

After you complete these steps JobScore will select the "show in menu" option so your team can use Zoom when you schedule interviews in JobScore.


Remove Google Meet Conferencing 

If you use Google Workspace to power your company's email and calendar and would prefer to use another conferencing tool like Zoom, we recommend hiding the Google Meet option from the list of conferencing options on the conferencing integrations page:

Hide_Google_Meet

This will remove Google Meet option from the list of conferencing options when your team is scheduling interviews and keep the Google Calendar integration working smoothly.

To completely remove the Google Meet Integration, a JobScore user with the owner or admin access level will need to uninstall the Google Calendar integration.  Visit the integrations page and click to remove it in the calendar & scheduling area:

Remove_Google_calendar_from_integrations

We don't recommend this option as you will no longer be able to schedule interviews on Google Calendar through JobScore.


Remove Microsoft Teams Conferencing

If you use Microsoft Exchange, Outlook or Office 365 to power your company's email and calendar and would prefer to use another conferencing tool like Zoom, we recommend hiding the Microsoft Teams option from the list of conferencing options on the conferencing page:

Hide_Microsoft_Teams

This will hide Microsoft Teams option from the list of conferencing options when your team is scheduling interviews and in the future will keep the single sign-on, calendar and 2 way email sync integrations working smoothly.

To completely remove the Microsoft Teams integration, visit the conferencing page and click the remove link:

Deactivate_Microsoft_Teams

We don't recommend this option as if you remove it soon you'll no longer be able to schedule interviews on Microsoft Calendars through JobScore.


Remove Zoom Conferencing

To completely remove the Zoom integration, visit the conferencing page and click the remove link:

Deactivate_Zoom

If you choose to remove the integration through the Zoom App Marketplace console (NOT recommended) when prompted we suggest you leave the "Grant App developer consent to retain data?" option checked.  

Uninstall_app.png

If you uncheck this option all meeting URLs and recording links in JobScore will be deleted, making it harder to correctly associate meetings with candidates should you choose to re-install the app.

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