Why isn’t my job posting showing up on Indeed and other job boards? How do I fix it?

So, you’ve opened a job in JobScore and expect it to be added to 40+ free/organic job boards….  then you check to see if it’s on a job board, and… it’s not there.  What’s up with that?

JobScore sends jobs to job boards, but we have no control over whether they’re posted

JobScore is not a job board. We can save you time by sending jobs to job boards, but we don’t:

• Control whether the job board adds the jobs we send them to their site
• Know whether the jobs we send are added or not

When it comes to free/organic jobs, it’s 100% up to the job board whether they post the jobs we send them.  Each job board has its own set of rules and guidelines about which jobs they will add - and they enforce those rules at their own discretion.

If a job we send to a job board is not added, you’ll need to contact them directly to resolve the issue.  This is because, in the eyes of the job board, JobScore isn’t the customer - you are - and they want to work with you directly to sort out any potential problems.

JobScore is designed to be the "single source of truth" for our customers with most job boards - we send your jobs to job boards as you open them - and this usually "just works."  Once things are working smoothly, they tend to keep working without incident, so it’s worth a little effort to get things right. 

Patience is a virtue

Take a deep breath before you contact a job board about a job we sent that they haven't posted.  Each job board ingests, reviews, and posts jobs at different speeds.  Some check for new jobs every 15 minutes, while others check just once a day.  No job boards pick up your jobs immediately.  

If you want to verify if your job is live, we recommend only looking for it after at least 24 hours you open your job in JobScore.  If it’s not on the board after another day (48 hours total) consider contacting the job board directly to see what’s up.

If an algorithm flags your job as spam (see below), it could take several additional days before it's reviewed by a human being and posted.  The first and best advice we have about missing jobs is to wait a few days to see if your job shows up before contacting a job board.

It's not you, it’s job spam

Job boards reserve the right to not post your job because they are in an ongoing fight with “job spam.”  

Many, many people try to abuse job boards by posting different sorts of inappropriate content like multi-level marketing opportunities, commission-only jobs, and fake jobs designed to collect (and steal) people’s personally identifiable information (name, phone number, address, and email).  

Publishing spammy content is obviously bad for business, so job boards try really hard to block it.  It’s possible that your job was flagged by an anti-spam algorithm and you’ll need to get a human at the job board to take a second look at your job and approve it.

Common reasons jobs are flagged as spam

Every job board has its own rules and systems that control which jobs are posted on their site.  As a rule of thumb, job boards only want to post real, unique jobs from real companies.  Here are some of the most common reasons your job may be flagged to not be posted:

1. Job Title:  Jobs that have unusual titles are often flagged.  The more standard (and boring) you make your job title, the less likely it is to be flagged.  A job for a “Senior Software Engineer” is a lot less likely to be flagged than a job for a “Passionate Full Stack Remote Hacker”
2. Commission Only:  Job boards generally do not accept commission-only opportunities or opportunities that require job seekers to pay-to-apply or pay to work.
3. Inappropriate Content: Job boards all have content standards.  If you use profanity or other language the board deems inappropriate, it will be flagged. 
4. Geography: Some job boards only accept jobs in specific locations, so if a job that's located in Peru is sent to a job board that only accepts jobs in the United Kingdom, naturally it will never be posted.
5. Industry and Job Type:  Some job boards only accept specific types of jobs, so if you send an engineering job to a board that only accepts sales opportunities, they won't post it.
6. Confidential: Many job boards have policies on confidential jobs.  If you include the word "confidential" in your company name, job title or description, it’s possible they won’t post it.
7. Remote: Some job boards require you to have a location while others only accept remote jobs.  So, for instance, if you don’t designate a job as remote in JobScore, it won’t show up on flexjobs.com
8. Recruitment Agencies: Most job boards don’t accept organic/free listings from recruitment agencies.  If a job board thinks you are a search firm/agency, it's likely they won’t post your jobs unless you pay.

It's not just what you post, it's how you post it

1. Duplicate Postings:  Job boards never want to list the same job twice.  If you use multiple applicant tracking systems, commercial job posting offerings and/or log in and manually add jobs directly to the board, it's likely the job board will think a job is a duplicate and not post it.  One of the main reasons a job board doesn't add a job from JobScore is because they received it another way.  If you want your candidates flowing into JobScore, you'll need to explicitly tell the job board that you want them to always post the jobs from JobScore… and ask your team to stop posting jobs to job boards other ways.  (See below)
2. Posting-Frequency: Job boards generally classify reposted jobs as spam.  While job posting age is considered when choosing which jobs to show, job boards consider attempts to frequently repost the same job to make an old job seem new as “gaming the system” - so they flag them. Job boards see reposting as a sign you should be paying to sponsor the job. That said, when job boards permit it, JobScore automatically “refreshes and reposts” your open jobs at different time intervals job boards have told us is kosher.  In some cases, this is every few months.
3. Multiple Locations:  If you try to post the same job opportunity in many locations to generate more applicant flow, job boards will often flag them and not post them.  
4. Multiple Accounts: If you have multiple people from your company logging into multiple company accounts with similar names, this will almost certainly cause problems.  JobScore is designed to be connected to a single account for your organization and be the way you post all of the jobs at your company.  The easiest fix is to ask the job board to consolidate all of your accounts and ask everyone on your team to always add jobs through JobScore, never directly to the job board or through another service. 

Mind your tone

Job boards can simply “say no” to your request to post your jobs and you will have no recourse - so BE NICE.

Free/organic job listings are not the primary business of job boards.  These free listings are a “loss leader” they provide to attract job seekers and engage with employers about their paid offerings.  Often the best way to get all of the jobs JobScore sends to the job board picked up is to engage in a conversation about paying to sponsor some of them.  Unsurprisingly, job boards tend to be much more accommodating for paying customers.  Being demanding and insistent with job boards that you don't pay then dismissing their efforts to pitch you their paid services will not yield good results.

Troubleshooting & Contacting Job Boards

Job boards want to list every real job from every real employer.   Having complete job coverage is in their best interest because it creates a more compelling experience for job seekers.

That said, getting job content cleanly and reliably can be complicated. Jobs end up on job sites in many different ways including direct manual posting, jobs sent by applicant tracking systems like JobScore, programmatic ad buying services, and even the boards scraping corporate websites on their own.  The job boards are also constantly fighting off fraudsters and people trying to abuse their sites.

The "fix" when jobs JobScore sends are not added is similar for most job boards:

1. Set up JobScore to be your recruiting system of record.  Specifically, add all of your open jobs to your account, then connect your company careers page to be powered by JobScore.  This way it's clear for all parties that you want every applicant from every source for every job to flow into JobScore.
2. Make sure the integration is turned on for the job board on the post job page.
3. Verify that none of your jobs will be flagged as spam for any of the "common reasons" listed above. 
4. Register your company with the job board and enter as much information as possible about your firm:  company name, url, industry, number of employees … fill in everything they ask you for to the best of your ability.
5. If you do all of these things and the job board does not add your jobs, have an appropriate, senior person reach out to the job board from an email hosted on the company domain to let them know you are using JobScore for all your jobs, that JobScore has sent them and ask them to please add them.

Job boards have a clear policy about what jobs they want from who.  If you adopt JobScore as the "single source of truth" for your open jobs, as pretty much all of our customers do, the job board usually gladly adds your jobs as it makes their life easier.   It's likely you may need to ask some people at your firm to stop posting directly to job boards and instead just add their jobs to JobScore, which will take care of that for them with far less effort than manual posting.

Indeed Organic:

As the largest job board on the web, it's likely your firm had a relationship with indeed from before you started using JobScore, and you'll need to inform them you've chosen to use JobScore.

1. Add and open all your jobs in JobScore
2. Connect JobScore to power the careers page on your company website. 
3. Create or claim your company page on indeed.com. Ensure the URL on your company page is the same as the company URL in JobScore. 
4. Check to see if your company has multiple indeed accounts.
5. Have your head of talent acquisition, head of hr, or a company officer contact indeed to let them know you want to use JobScore to post all of your jobs to indeed.  If your company has multiple JobScore accounts, let them know which one you want to keep.

How to contact indeed >>

Submit a request >>

LinkedIn Limited:

To get your jobs posted on LinkedIn you'll need to create a page for your company then connect it to JobScore.

1. Create a company page (instructions)
2. Find your LinkedIn Company ID >>
3. Add your LinkedIn company ID to JobScore here >>
4. Verify your jobs are being sent to LinkedIn by clicking on the Jobs tab from your LinkedIn company page;
5. If your jobs don't appear in a few days, contact LinkedIn >>

Create a support ticket >>

Glassdoor:

1. Create a glassdoor page
2. Make sure your company domain URL in JobScore matches the company domain url provided on your Glassdoor company page.
3. Verify your jobs are being sent to Glassdoor by searching for them >>
4. If your jobs don't appear in a few days, contact glassdoor >>

Monster:

If your jobs don't appear in a few days, contact Monster >>