How to turn on the Zoom video conferencing integration on and off

This article only includes installation instructions. To understand how conferencing works, please read how to schedule interviews with video conferencing and how to use Zoom interview recording.

JobScore conferencing integrations generate meeting links for Google Meet, Microsoft Teams, and Zoom. All conference integrations are for corporate accounts, so after your account administrator installs them, they work for everyone in your JobScore account. There is no integration for individual/personal Google, Microsoft or Zoom accounts.

If you use a conferencing solution with no supported integration like WebEx, BlueJeans, Gotomeeting or Uberconference, there's nothing to install. Just create conference links directly in your program and paste them in using the custom conference link option described here.

Install Zoom Conferencing

The Zoom integration can only be installed by admins in your company's Zoom account

Step 1

Visit the integrations page, scroll down to conferencing and click the edit link, which will take you to the conferencing page:

Edit_conferecing_at_integrations

Step 2

On the conferencing page, click the "activate" link on the row for Zoom:

Active_zoom_integration

Step 3

Authorize the JobScore app for Zoom:

Zoom_authorization

Step 4

Choose interview recording options for Zoom. We recommend you leave all options checked:

To use the interview recording feature, ensure cloud recording is activated for your Zoom account and your company is on the Zoom Pro, Business or Enterprise plan. We strongly recommend that you read how to use Zoom interview recording if you plan to use this feature.

A note on Meeting Hosts: When a user selects Zoom from the conferencing drop down while creating a task JobScore connects to Zoom and assigns a random host to the meeting. When the task is saved JobScore will attempt to update the assigned Host using an interviewer assigned to the task if one of the interviewers is listed as a meeting host in your integration list. If no interviewer is found in the meeting hosts list the host is assigned using the round-robin list. If for any reason the method to update the host fails, Zoom will continue to use the original meeting host assigned.

After you complete these steps JobScore will select the "show in menu" option so your team can use Zoom when you schedule interviews in JobScore.

Remove Zoom Conferencing

To completely remove the Zoom integration, visit the conferencing page and click the remove link:

Deactivate_Zoom

If you choose to remove the integration through the Zoom App Marketplace console (NOT recommended) when prompted we suggest you leave the "Grant App developer consent to retain data?" option checked.

If you uncheck this option all meeting URLs and recording links in JobScore will be deleted, making it harder to correctly associate meetings with candidates should you choose to re-install the app.