Re-Parse New Resume

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Kari Gould

December 11, 2015 07:11

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A candidate applied in 2012 for a position. We declinded. They applied again in 2015. While I review candidates I like to quickly glance through the "overview" to see if it's worth me opening the resume. The candidate I was looking at had an IT position listed as their latest title, we were hiring for a Director of Corp. Communications. I opened the resume to understand how this candiate was so misaligned, The candidate had a newer position for the last 3 years in marketing, but when they applied again to Livefyre their resume did not re-parse. 

I am requesting that this be looked into for future releases. - Doing it by hand is not an option for me, ever! UGH!

Note: When you add a new resume for a candidate, JobScore does not re-parse it and replace the candidate's contact information, work experience or education history. You'll have to update that information separately.

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2 comments

• 0
  
  Dan Arkind December 16, 2015 20:21

  Hi Kari,

  Thanks for this note.  Can you please confirm that this is exactly what you are looking for, it seems like it's two (good) enhancements:

  1. When a candidate completes a 2nd application for a job at your company (they applied once, then they applied later) you'd like their candidate record to be updated with the information from the 2nd application.  It seems like it makes sense to keep the original information in the history in case you need to look it up later / so it's not lost.

  2. When you click to add a 2nd+ resume and there is new information you'd like to have it replace what's in there and have the same experience (where the old information is preserved in the history)

  In terms of the user experience for #2 we could either just overwrite everything or mirror what we currently do with merging candidates where you can choose what information you want to keep in terms of contact / experience / education from the old profile and the new information.  Do you have a preference of how this should work?

  Thanks for the great requests!

  Dan

• 0
  
  Dan Arkind January 15, 2016 16:57

  Hi Kari,

  i think we've resolved both of the questions you bring up here:

  1. With our new "Careers Site 2.0" update when a candidate applies for a 2nd+ job the information in their record is now updated...so if they have a new phone number or job, their information will be updated in your account.  Also, the information that was previously on their record will be preserved in the candidate's history if you need to look that up.
  2. I just double-checked and when you go to a candidate in the docs tab and add a new resume, we do parse the resume and allow you to choose what information to keep from the new resume.

  I'm marking this as resolved - happy hiring!

  Dan